A dedicated division of Ideal Window Solutions offering quality pro-active or reactive repairs and maintenance to homeowners and social housing providers who have had windows, doors or conservatories installed by companies who are no longer trading or where guarantees provided by them are no longer valid.
We are able to repair and maintain all modern UPVC and Aluminium window and door systems and only utilise quality hardware which is ISO 9002 and PAS 011 certified where possible. Double-Glazed units are Pilkington manufactured to BS5713.
We will offer retail and commercial clients unbiased advice on the upgrading of windows and doors to satisfy service conditions based on 20 years of manufacture and installation experience. We are also able to offer a security upgrade service for windows and doors.
Our reputation as a double glazing window repair specialist has recently been recognised with a contract for the refurbishment of UPVC tilt and turn windows in 2 tower blocks of 250 occupied flats in West Ham, London, E15 on behalf of London Borough of Newham.
From one window handle to an entire housing stock, we have the solution for repair and maintenance problems.
Investment in our customers and our business.
For our regular, volume use customers such as local authorities and housing associations we have a dedicated and bespoke database system for handling, monitoring and reporting on each and every job we do. As a web based application our clients can easily check the status of their repair orders online providing them with a considerable cost saving in terms of resources, time and telephone calls. At any one time we can have 300-400 open repair orders and this system enables us to manage them effectively and efficiently, the knock on effect to our clients is high quality service which leads to improved efficiency.
Call FREE today on 0800 7318761 for a no obligation repair quotation.