We continue to actively monitor the Coronavirus (COVID-19) situation and follow the guidance being issued by our government to contain the spread of the virus.
With the new Covid tier restrictions in place from Tuesday 5th January 2021, I wanted to update existing and future customers on what we are doing here at Ideal Window Solutions Ltd.
It is very much business as usual in our industry
In recognition of the important part construction plays in the general economy, the new announcement made clear that tradesmen working in customer’s houses, following covid safe practises, were free to continue.
This will for us include repairs and service calls as well as of course full installation of windows, doors, and conservatories.
We have a full standard operating procedure document which explains how our staff will protect themselves and importantly you during the installation, as well as those things we need you to do for us prior to our arrival.
Since the lockdown started, we have continued our commercial work with major housebuilders, and repairs and maintenance for Local Authorities and private customers.
Every effort is being made to make you feel as comfortable as possible. As restrictions ease, we will revert to more traditional methods of communication with our customers. However, we will continue to provide a remote quoting service via the likes of email and Zoom video conference calls, to accommodate those of you who don’t quite feel ready for face-to-face interactions just yet.
We are carrying out surveys and installations using up-to-date government guidelines and providing staff and customers with new Standard Operating Procedures, as well as appropriate PPE.
This announcement will be updated regularly as advice changes, but please don’t hesitate to get in touch to discuss anything further with one of our glazing specialists.
The quality of the product and workmanship is of the highest quality. Well done Ideal Window Solutions Ltd. First class.
Everything about the two men who came was superb. They were punctual, friendly and experienced. Their workmanship was excellent. Their finished job was perfect. I would highly recommend them.
This is the second time we have used this firm. As before, they were informative and professional from start to finish. Prompt, tidy and thorough always.
Brilliant. No fuss . No drama. Done in a couple of hours. Very pleased. Fourth door I have had fitted by this company. Would not go anywhere else. SFK. Alec lovely guy. Kind and respectful.
The team worked continually throughout the day and made an excellent job of fitting the windows which appear to be of high quality.
As always, fabulous service from this company. Did original install and have excelled with rapid response to supply and fit damaged panel.
A very polite and well-mannered chap done an excellent job leaving us very satisfied with his quality of work and tidiness he left the area in.
Fitter removed old door with care. Worked using dust sheets super neat and tidy. All debris taken away super pleased!
Apart from sending the wrong glass for the door I can't fault this installation. The error was soon rectified with little fuss. The fitter went just that extra mile to make everything perfect.
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Please view our customer & staff announcement in regards to COVID-19 View announcement