Our commitment to consumer protection, quality products and installations is proven by our accredited status via industry consumer satisfaction champions DGCOS, Checkatrade and Assure Certified Installers.
There are six pillars of customer satisfaction that our business model is based on. These are:
“Reliable, efficient, and to the normal high standard we have experienced when this company has carried out work for us.”
“An excellent installer, nothing but helpful, did a good job, was clean and tidy when he left. He took this long as “it’s hard to be right”.”
“Everything about the two men who came was superb. They were punctual, friendly and experienced. Their workmanship was excellent. Their finished job was perfect. I would highly recommend them.”
“We are pleased with our door after the few issues we had were sorted.”
“IWS built our conservatory about 4 years ago to a very high standard and we have been extremely pleased with it. Recently a window and a glass door panel misted up. I rang IWS and the helpful girl arranged free replacement under warranty which was done today at a time convenient to us, with no fuss. I wasn’t here but my partner’s son said he was very polite and spent a long time cleaning the sticky sealant off the glass. Excellent after sales service, recommended.”
“Highly recommend this firm everything from the salesman, office staff they could have not been better. I must big up the fitter Alec Searle he was so professional in the way he went about carrying out the work. Very polite clean and tidy leaving the work looking great. We just love our new door.”</p>
Thanks to an unrelenting dedication to delivering outstanding customer service to each and every one of our customers, we are the ‘go to’ double glazing company in Hampshire and West Sussex for quality, skills and experience.
The quality of the product and workmanship is of the highest quality. Well done Ideal Window Solutions Ltd. First class.
Everything about the two men who came was superb. They were punctual, friendly and experienced. Their workmanship was excellent. Their finished job was perfect. I would highly recommend them.
This is the second time we have used this firm. As before, they were informative and professional from start to finish. Prompt, tidy and thorough always.
Brilliant. No fuss . No drama. Done in a couple of hours. Very pleased. Fourth door I have had fitted by this company. Would not go anywhere else. SFK. Alec lovely guy. Kind and respectful.
The team worked continually throughout the day and made an excellent job of fitting the windows which appear to be of high quality.
As always, fabulous service from this company. Did original install and have excelled with rapid response to supply and fit damaged panel.
A very polite and well-mannered chap done an excellent job leaving us very satisfied with his quality of work and tidiness he left the area in.
Fitter removed old door with care. Worked using dust sheets super neat and tidy. All debris taken away super pleased!
Apart from sending the wrong glass for the door I can't fault this installation. The error was soon rectified with little fuss. The fitter went just that extra mile to make everything perfect.
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