A personalized service you’ll never forget!

Accredited for quality, trust and satisfaction

Our commitment to consumer protection, quality products and installations is proven by our accredited status via industry consumer satisfaction champions DGCOS, Checkatrade and Assure Certified Installers.

Refreshing double glazing & home improvement specialists

There are six pillars of customer satisfaction that our business model is based on. These are:

1. Personalization

Customer in Fareham ( 1 ) July 2019:

“Reliable, efficient, and to the normal high standard we have experienced when this company has carried out work for us.”

2. Integrity

Customer in Fareham ( 1 ) June 2019:

“An excellent installer, nothing but helpful, did a good job, was clean and tidy when he left. He took this long as “it’s hard to be right”.”

3. Expectations

Repeat Customer in Portsmouth ( 2 ) May 2019:

“Everything about the two men who came was superb. They were punctual, friendly and experienced. Their workmanship was excellent. Their finished job was perfect. I would highly recommend them.”

4. Resolution

Customer in Chichester ( 1 ) June 2019:

“We are pleased with our door after the few issues we had were sorted.”

5. Empathy

Customer in Basingstoke ( 1 ) April 2019:

“IWS built our conservatory about 4 years ago to a very high standard and we have been extremely pleased with it. Recently a window and a glass door panel misted up. I rang IWS and the helpful girl arranged free replacement under warranty which was done today at a time convenient to us, with no fuss. I wasn’t here but my partner’s son said he was very polite and spent a long time cleaning the sticky sealant off the glass. Excellent after sales service, recommended.”

6. Time & effort

Customer in Fareham ( 1 ) April 2019:

“Highly recommend this firm everything from the salesman, office staff they could have not been better. I must big up the fitter Alec Searle he was so professional in the way he went about carrying out the work. Very polite clean and tidy leaving the work looking great. We just love our new door.”</p>

Thanks to an unrelenting dedication to delivering outstanding customer service to each and every one of our customers, we are the ‘go to’ double glazing company in Hampshire and West Sussex for quality, skills and experience.